Results Delivered

  • Reaction and Satisfaction

    At the end of every training session, we capture participant feedback using an online survey tool. Here's a recent sample from over 4,000 participants.

    Overall, how would you rate the effectiveness of the training?

  • Learning

    At the start and end of every training session, students are required to complete pre- and post- tests to measure learning.

    Average pre-test scores were 75% and average post-test scores were 98%, with a gain of 23%.

  • Behavior Change

    To measure if behavior changed as a result of our training, we utilize various methods including assessments, surveys and control groups. By ensuring that the learner is able to demonstrate new knowledge or skills in the actual workspace, we close the loop on training Return on Investment.

  • Business Results

    Demonstrating learning ROI often proves challenging. Using your existing systems where possible, we focus on metrics identified by the Needs Assessment and measure results on an ongoing basis.

Our Training Programs

  • Increase Sales
  • Improve Soft Skills
  • Can Be Customized
  • Drive Member Engagement
  • Increase Profit Margin
  • Reduce Costs
  • Increase Customer Satisfaction
  • Improve Employee Engagement
  • Improve Employee Skills
  • Increase Employee Productivity
  • Deliver Performance Improvement
  • Manage Product Launch
  • Increase Customer Retention
  • Transfer Product Knowledge
  • Communicate Company Specific Knowledge

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585.454.1240

300 State Street
Suite 401
Rochester, NY 14614