Automotive Facilitators

An Ardent Facilitator delivers Ardent training solutions to Automotive retail locations in an assigned geography. Automotive industry experience is mandatory as is the ability to communicate to a mid size audience.

  • Knowledge of standard dealership fixed operations practices, processes and procedures, i.e. financial statement analysis, DMS, online scheduling tools, multi-point inspection, sales/marketing, etc.
  • Knowledge of key service personnel positions, functions and practices, i.e. department greeters, service advisors, parts counter personnel, service and parts managers, etc.
  • Adult learning theory and practice, i.e. objectives, measurement, evaluation, etc.
  • Management practices, i.e. organizing, evaluating, and directing

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585.454.1240

300 State Street
Suite 401
Rochester, NY 14614